Primum Non Nocere, Secundum Treat Patients Not Diseases
We know the problem. Where does it all fit in the public health arena, and what can we, the public, policymakers, legislators, medical school faculty, state medical boards, and the Department of Health and Human Services do to increase the allure of primary care medicine, or to “conscript” new physicians into the ranks, perhaps in exchange for student loan debt forgiveness or other inducements? What we already know is this, that the current U.S. health care system is chaotic and in utter disarray, and that unless we, both the public health and clinical professionals “in the trenches,” come up with suitable and workable solutions to the primary care shortfall, provision of first-line health care is destined to worsen.
Solutions have not been immediately forthcoming, and the call to arms has been hampered by the sheer enormity of the undertaking and statistics showing that, in many cases, patients are cut off and interrupted by their physicians due to time concerns after an average of only 23 seconds of explaining their problems, that 50 percent of patients leave office visits not understanding what the physician has told them, and that it would take 18 hours per typical workday for primary care physicians to provide all the preventive and chronic cares services needed by their patients. Recently, two solutions have come to the fore, and perhaps it would be wise to look at them closely. One idea proposed has been to reduce daily patient load for primary care physicians to 10 patients per day. That would allow them more time per patient, but would most likely aggravate the already acute shortage of primary care physicians. The second solution, which appears more sage, would be to adopt a team approach to primary care. As a medical degree is not needed to perform all the daily tasks of a primary care physician, the latter might be delegated to ancillary staff. Physicians would become team leaders, seeing fewer patients per day, consulting with team members, handling telephone and electronic encounters requiring a physician, and ordering medication changes. All other duties currently managed by primary care physicians would be transferred to “health coaches” on the team, and their tasks would run the gamut from contacting patients and explaining changes made by the physician to their treatment regimens to listening to patients’ concerns and following up on patient compliance to treatment plans.
The solutions mentioned here are in their experimental stages, and nothing is written in stone. However, without serious attention turned to the monumental problem of primary care, the numbers of those physicians will most likely continue to dwindle, with obvious repercussions on the concern for hurt (nocere) inflicted on patients and with the little physician involvement available for patient care directed at numbers and diseases, not at living, breathing human beings and the plethora of interactive elements composing their well being as a whole.
© 2009, Albert M. Balesh, M.D. All rights reserved.
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